Hdaya guides

Roof leak or ceiling drip: what to do first

Last checked 24 October 2026

Safety and orientation advice, not a repair method. Don't go up on the roof or touch wet electrical fittings: call a qualified professional.

In short

Water dripping from the ceiling? First move people away and watch out for electricity, and don't go up on the roof. Take photos from inside, note when it drips, and call a plumber or roofer to find the source.

What to note and photograph safely

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Step by step

  1. Move everyone away from the ceiling

    Inside, under the drip

    If the ceiling bulges or looks damaged, move people away and protect mattresses and furniture from a safe spot. Don't go up on the roof or use a ladder to look for the source.

  2. Treat electricity as a danger

    If water is near a light or socket

    Water near electricity can give you a shock. Don't touch a wet socket or bulb, and let a qualified professional deal with it.

  3. Note when it drips

    From a safe spot

    Note whether the leak follows rain or water use, and photograph the inside. It helps the plumber or roofer know where to start.

  4. Call the right maâlem (tradesman)

    Plumber or roofer, depending on the cause

    Ask for an inspection, the likely cause and what the repair includes. No waterproofing product guarantees the result on its own; get the price in writing before work starts.

The official route

Get someone to find the leak

Stay inside, take photos from a distance and don't go up on the roof. If the water seems to come from a pipe, call a plumber; if it's the roof, call a roofer.

Official page

If you'd like a hand, they're right here in Marrakech

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Roof leak: where is the water coming from?

The first rain of the year, and there's a drip, drip in the bedroom or a yellow stain on the ceiling. The water may come from the roof, or from a pipe inside the building. So the first question is: does it drip only when it rains, or also after water is used in the house?

What to send the tradesman

  • One photo of the whole ceiling and one of the spot that drips.
  • The day and time it started, and whether it was raining.
  • Whether the roof terrace is yours alone or shared with neighbours in the building.

Then ask: what do you think is causing it? What does the price include (materials, labour, cleaning up)? What happens if the leak comes back?

Once the leak has stopped

A leak can leave damp walls and peeling paint behind. See Damp and mould on walls and Paint peeling or bubbling.

Questions people ask

Can I go up and check the roof myself?

No. Roof work carries a real risk of falling, even when the problem looks small. Leave the inspection to a professional.

What should I photograph for the plumber?

The spot, from inside and at a distance, noting whether the drip follows rain or water use.

What if the water reaches the electrics?

Don't touch anything wet and move people away. Call a qualified professional; if the danger is serious, call the emergency services.

Official sources

Procedures change. If something here is out of date, tell us and we will check it again.

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